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Returns

RETURN POLICY

Returns are accepted within a 14-day period starting from the date that you receive your order.

Because we ship from multiple distribution centers, the procedure related to how to conduct the return is not always the same. Some of our suppliers require us to provide an RMA (return merchandise authorization) before the product can be returned by our customer. Some suppliers are less stringent and do not require paper work. We make the determination for each product or order return on a case by case basis.

All you need to do is contact support@teamsanta.com to make arrangements for a return. Please include your order number when requesting to return a product/order. If you do not have the order number then kindly include your last name instead. You MUST contact support@teamsanta.com to make arrangements for your return before you actually conduct the return. This will ensure that a proper refund will be processed to your debit/credit card. Failure to get authorization from support@teamsanta.com when returning an order may result in a delay regarding the processing of your refund.

All returned orders must be sent in a prepaid, insured and traceable method. Retain the tracking number in order to provide proof of delivery. Sending back an order without getting a tracking number may delay the processing of your refund.

Refunds can take up to 4 weeks to be processed.


Merchandise purchased before Christmas cannot be returned after Christmas for refund, credit or exchange.

Merchandise purchased before Halloween cannot be returned after Halloween for refund, credit or exchange.


Custom made merchandise is not returnable at any time and is not eligible for refunds, credit, or exchange.

Our suppliers take the time to carefully package your order so it arrives in good shape. If you have to return something, we ask that you extend the same courtesy. If a product is broken when returned, it can affect the amount of your refund.  All returns are subject to a 25% re-stocking fee and shipping/return shipping fees are not refunded. Orders are only good while supplies last. All sales final.

Once orders have entered the processing phase it may not be possible to cancel. Orders that are cancelled may be subject to a 25 percent order cancellation fee.

Orders for lighted decorations which are cancelled once the manufacturing process has started are subject to a 25 percent re-stocking fee.‎
 
If you have any questions about returning an order that were not addressed above then please feel free to contact support@teamsanta.com anytime or review our Terms.


 

Welcome decorating enthusiasts to the Team Santa Inc. Outdoor Lighted Decorations That Ship Next Business Day


Tip: Try to order a minimum of $75 so that you receive
FREE ground shipping inside the continental U.S.A.


CALL TEAM SANTA INC. TOLL FREE 888-770-7372

SEND EMAIL TO: support@teamsanta.com

Fax your order 24/7
(800) 869-4982

SEND A TEXT MESSAGE: 201.245.4766

We are proud to ship orders worldwide to the brave men and women of the United States Armed Forces and their families.

We are proud to ship orders worldwide to the brave
men and women of the United States Armed Forces and their families.


Valentines Day Decorations
Heart with Arrow LED Lighted Outdoor Valentines Day Decoration
Heart with Arrow LED Lighted Outdoor Valentines Day Decoration
25 Inch x 23 Inch
Item Number:
900HWA
 
Be Mine Scalloped Heart LED Lighted Valentines Day Decoration
Be Mine Scalloped Heart LED Lighted Valentines Day Decoration
40 Inch x 38 Inch
Item Number:
900VBM
 
30 Inch Fold Flat Red Jumbo Hanging Sphere LED Lighted Outdoor Christmas Decoration
30 Inch Fold Flat Red Jumbo Hanging Sphere LED Lighted Outdoor Christmas Decoration
20 Inch Ornament
Item Number:X20LED04T
Cupids Holding Heart LED Lighted Outdoor Valentines Day Decoration
Cupids Holding Heart LED Lighted Outdoor Valentines Day Decoration
50 Inch x 27 Inch
Item Number:
900CWH
 
Cupids Arrow Animated LED Lighted Outdoor Valentines Day Decoration
Cupids Arrow Animated LED Lighted Outdoor Valentines Day Decoration
2 Piece Set
Item Number:
โ€‹900ACWA
 
 
Saint Patricks Day Decorations
Shamrock Large LED Lighted Outdoor St Patricks Day Decoration Set Of 2
Shamrock Large LED Lighted Outdoor St Patricks Day Decoration Set Of 2
26 Inch x 27 Inch
Item Number: SH40
Luck Of The Irish Derby Hat LED Lighted Saint Patricks Day Decoration
Luck Of The Irish Derby Hat LED Lighted Saint Patricks Day Decoration
40 Inch x 34 Inch
Item Number: 901LPH

20 Inch Fold Flat Green Twinkle Jumbo Hanging Sphere LED Lighted Outdoor Christmas Decoration
20 Inch Ornament
Item Number:X20LED04T
Pot of Gold LED Lighted Outdoor Saint Patricks Day Decoration
Pot of Gold LED Lighted Outdoor Saint Patricks Day Decoration
32 Inch x 22 Inch
Item Number: 901POG

24 Inch Starburst Green LED Lighted Christmas Decoration
24 Inch x 24 Inch x 24 Inch
Item Number: SB24GR


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Welcome decorating enthusiasts to the Team Santa Inc. Outdoor Lighted Decorations That Ship Next Business Day


Artificial Christmas Trees
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Christmas Tree Stands

Prelit Artificial Christmas Trees

Prelit Colorful Artificial Christmas Trees

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Aqua Artificial Christmas Trees

Black Artificial Halloween Trees

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Lime Green Artificial Halloween Trees

Mocha Artificial Christmas Trees

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All LED Christmas Lights Are Not Alike
 
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Welcome to Team Santa's Deck the Halls December Sale Event.
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